(5/16/22) Webserver Outage – Resolved
(5/16/22 @ 8:16PM) Report of site outage recieved. (5/16/22 @ 8:25PM) Downtime was caused by a network outage. (5/16/22 @ 8:49PM) Services restored on primary server. (5/16/22 @ 9:09PM) Network…
(1/22/21) Webserver Outage – Resolved
(1/22/21 @ 4:23AM) Report of site outage recieved. (1/22/21 @ 4:25AM) Downtime was caused by a network outage on our fallback server while updates were being applied to our primary…
(10/26/20) Security Patches – Complete
(10/26/20 @ 2:12PM) Restarting webserver to apply security patches. (10/26/20 @ 2:12PM) Web server was restarted; traffic was temporarily directed to our failover server. Monitoring for any abnormal behavior. (10/26/20…
How to Switch to the Old Roundcube Layout
We've just updated our RoundCube client to the latest version, which includes a new redesigned layout along with mobile support. If you would like to revert to the previous layout,…
How to Switch to the New Roundcube Layout
We've just updated our RoundCube client to the latest version, which includes a new redesigned layout along with mobile support. If you would like to try it out, please follow…
(5/13/20) Plesk Panel Instability – Resolved
(5/13/20 @ 2:07PM) Update caused instability in the Plesk control panel. (5/13/29 @ 2:12PM) Restarted a backend service to resolve the issue, monitoring server logs to ensure issue was fixed.…
(1/26/20) Firewall Maintenance – Possible Downtime
Firewall Maintenance We will be migrating from the current internal firewall to a more secure external firewall service. This maintenance will start on Sunday, January 26th at 9:30 am. All…
(12/15/2019) Planned Upgrades – Possible Downtime
Software/Hardware Upgrades Plesk Upgrades Major Plesk version upgrade, version Onyx (17.8.11) to Obsidian (18.0.20). Among other things, this update brings a refreshed interface and a better email experience. This also…
(12/6/2019) Plesk Panel Outage – Resolved
3:35PM - The Plesk admin web panel was unaccessable to users 4:05PM - Issue was resolved with no effect on website uptime/performance *All times are in CT
(10/9/2019) Plesk Panel Outage – Resolved
2:57PM - The Plesk admin panel was unaccessable to users 3:16PM - Issue was resolved with no effect on website uptime/performance *All times are in CDT