(5/16/22 @ 8:16PM) Report of site outage recieved. (5/16/22 @ 8:25PM) Downtime was caused by a network outage. (5/16/22 @ 8:49PM) Services restored on primary server. (5/16/22 @ 9:09PM) Network…

(1/22/21 @ 4:23AM) Report of site outage recieved. (1/22/21 @ 4:25AM) Downtime was caused by a network outage on our fallback server while updates were being applied to our primary…

(10/26/20 @ 2:12PM) Restarting webserver to apply security patches. (10/26/20 @ 2:12PM) Web server was restarted; traffic was temporarily directed to our failover server. Monitoring for any abnormal behavior. (10/26/20…

(5/13/20 @ 2:07PM) Update caused instability in the Plesk control panel. (5/13/29 @ 2:12PM) Restarted a backend service to resolve the issue, monitoring server logs to ensure issue was fixed.…

Firewall Maintenance We will be migrating from the current internal firewall to a more secure external firewall service. This maintenance will start on Sunday, January 26th at 9:30 am. All…

Software/Hardware Upgrades Plesk Upgrades Major Plesk version upgrade, version Onyx (17.8.11) to Obsidian (18.0.20). Among other things, this update brings a refreshed interface and a better email experience. This also…

3:35PM - The Plesk admin web panel was unaccessable to users 4:05PM - Issue was resolved with no effect on website uptime/performance *All times are in CT

2:57PM - The Plesk admin panel was unaccessable to users 3:16PM - Issue was resolved with no effect on website uptime/performance *All times are in CDT